Privacy Policy – Shanghai Joyal Machinery Co., Ltd.

Effective Date: [2025/12/01]

1. Introduction

Shanghai Joyal Machinery Co., Ltd. (“we,” “us,” “our,” or the “Company”) is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, disclose, and protect information about visitors, customers, and partners (“you” or “your”) through our website (the “Website”). By using our Website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

• Information You Provide Directly: This includes, but is not limited to, your name, email address, phone number, company name, job title, mailing address, and any other information you choose to share when you contact us via forms, submit inquiries, subscribe to newsletters, create an account, or communicate with us directly.
• Information Collected Automatically: When you visit our Website, we may automatically collect certain information using cookies and similar tracking technologies. This may include your IP address, browser type, operating system, referring URLs, browsing behavior (pages viewed, links clicked, time spent), and general location data.
• Information from Third Parties: In compliance with applicable laws, we may obtain supplementary information from public sources or third-party service providers to help us improve our services or conduct business analytics.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Website and services.
• To process your inquiries, requests, orders, and provide customer support.
• To communicate with you via email or phone, to send you product information, company news, industry updates, or marketing materials (you may opt-out at any time).
• To improve and personalize your experience on our Website.
• To conduct data analysis, market research, and business operations.
• To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing and Disclosure of Your Information

We do not sell or rent your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

• Service Providers: We share information with trusted third-party vendors (e.g., hosting providers, analytics services, email service providers) who assist us in operating our Website and business, strictly to perform tasks on our behalf and under confidentiality agreements.
• Legal Requirements: We may disclose information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect the rights, property, or safety of us, our users, or the public.
• Business Transfers: In connection with any negotiation of, or during a merger, sale of company assets, financing, acquisition of all or part of our business, or other change in corporate structure.
• With Your Consent: For other specific purposes with your explicit consent.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to collect and use information about your browsing activities. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect your ability to access certain features of our Website.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the security of your personal information against unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (Subject to Applicable Law)

Depending on your jurisdiction’s data protection laws (e.g., GDPR, CCPA), you may have some or all of the following rights:

• To access the personal information we hold about you.
• To correct inaccurate or incomplete information.
• To request the deletion of your personal information.
• To restrict or object to our processing of your personal information.
• To request a portable copy of your data.
• To withdraw consent for processing based on consent.
• To object to processing based on our legitimate interests.

To exercise these rights, please contact us using the details provided at the end of this policy.

8. International Data Transfers

We primarily operate and process data within the People’s Republic of China. However, as we use service providers located in various regions globally, your information may be transferred to and processed in countries outside your country of residence. We will ensure such transfers comply with applicable data protection laws and implement appropriate safeguards.

9. Children’s Privacy

Our Website is not intended for children under the age of 13 (or a higher age as stipulated in relevant jurisdictions), and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. Links to Third-Party Websites

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal, or regulatory requirements. The updated version will be posted on the Website with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Website following the posting of a revised Privacy Policy constitutes your acceptance of such changes.

12. Contact Us

If you have any questions, comments, requests regarding this Privacy Policy, our privacy practices, or if you wish to exercise your data protection rights, please contact us at:

Shanghai Joyal Machinery Co., Ltd.
No.365, Chuanhong Road, Shanghai, China, 210210
Email: Joanna@crusherinc.com
Phone: +86 135 1219 3089